Terms, Conditions and Privacy Policy

Nutrition for Weight Loss Surgery

ABN 52 376 982 710

Terms of Use: Online Purchases

Security

Your privacy and security are important and that is why we provide a secure checkout. When you proceed through the checkout, you enter the secure area of the website. The information entered by you will be encrypted and securely delivered to Nutrition for Weight Loss Surgery. Payments are processed using Stripe. Please note that whilst payments are processed immediately, Stripe inform us that refunds can take 5-10 days to return to your account.

Nutrition for Weight Loss Surgery is doing all we can to provide a safe and secure environment in which to do Internet shopping purchases.

Terms

Our warehouse will process orders on the following business day after they are received.

We accept orders from all over Australia, so we cannot give you an estimated delivery time – it really depends on where you are located. However, our warehouse will send you an email with tracking details once your order is dispatched, so please look out for this. Be sure to check your spam and junk folders for this. Whilst we hope all orders are delivered promptly, occasionally delays occur. If your order does not arrive within 14 days, please contact us.

Your item/s are packaged to be protected during delivery and we hope the courier services take care with them. But on the rare occasion, parcels can be damaged in transit. If your item is not useable, please contact us.

Please note, we do not accept returns or refund goods that have been opened/used. Change of mind refunds are at our discretion. Faulty or defective items will be replaced.

Payment

Orders placed online are required to be paid for prior to dispatch. Payment can be made online via credit card.

Privacy

The information provided by you is for our use and only so that your order can proceed. Your information will not be passed on to any other parties without your authority. Your personal information is treated as confidential at all times. Nutrition for Weight Loss Surgery has access to your information and will protect your details. We are doing what we can to protect your privacy and security. The Australian Government has strict Privacy Guidelines and we abide by these.

Terms of Use: General

“Spam” (promotional material)

We will not send you “spam” (unsolicited advertising information). If you are receiving promotional information or other information offered by Nutrition for Weight Loss Surgery and do not wish to receive this information any longer, you may remove your name from our list by clicking on the “Unsubscribe” link at the bottom of the emails you receive. This will remove you instantly from our mailing list, and you will not receive further email correspondence from us.

Copyright

The contents of nutritionforweightlosssurgery.com.au are subject to copyright. You may use the materials for your own personal, non-commercial use. You must not modify the material and you must retain all copyright and other identifying markings on the materials (and so acknowledge the source) should you choose to use them. You must not use the materials for public display or further distribution without the prior express written permission from Sally Johnston and Justine Hawke.

Disclaimer

The content in all its forms, on this site, is for educational purposes only. It does not replace and should not be used in place of expert advice form your own medical practitioners, Accredited Practising Dietitian, Accredited Nutritionist, psychologist or exercise physiologist.

Feedback

We love feedback, good and bad. If something about this site or ordering process frustrates you, then please tell us. If you enjoyed an aspect of the site, please share that with us.